Frequently Asked Questions
Everything you need to know about our premium home and upholstery supplies.
How long will it take for my order to ship?
Most orders for in-stock materials are processed and shipped within 1-2 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
Can I request fabric samples before placing a large order?
Yes, we offer sample swatches for the majority of our fabrics and vinyls to ensure you are satisfied with the color and texture before committing to a full roll or yardage.
What is your return policy for cut-to-length materials?
Items sold by the yard that have been custom cut are generally non-returnable unless there is a manufacturer defect. Hardware and unopened tools can be returned within 30 days of purchase.
Do you offer bulk discounts for professional upholsterers?
We provide competitive wholesale pricing for industry professionals and bulk orders. Please contact our sales team to set up a commercial account.
Are your outdoor fabrics UV and water-resistant?
Yes, our outdoor collection features high-performance brands like Sunbrella and marine-grade vinyls specifically designed to resist fading, mold, and water damage.
How do I track my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.